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Top Requested Handouts
 - A Friendlier Windows 10
 - Slow Computer Tune-up
 - Fix Internet Problems
 - Where are my Favorites?
 - Honey, I Pulled The Plug
 - Windows Best Practices
 - How to Buy a New Computer

Free Anti-Virus programs
   Microsoft Security Essentials
    Not for Windows 8/10
   McAfee Security Suite for
    Cox customers

Malware Removal programs
  MalwareBytes Anti-Malware

Free On-Line Virus Scanners
  ESET OnLine Safety Scanner
  CenturyLink On-Line Scanner

Updated Aug 2016

Welcome!  I'm Glad You're Here!


My new e-mail address is


I am a volunteer providing free computer help to the residents of Sun City Aliante.  At my Free Computer Clinic, I can help with: 1) fixing your computer, 2) removing viruses and spyware, 3) instruction and tips for Windows and most programs, and 4) answering computer questions, or giving computer advice. 

I will be in the Sun City Aliante Community Center Thursdays from 8AM-11AM.  I'm on vacation June-September.  My free computer clinic will resume on October 6th.

Windows 10 Tips

CLICK HERE for my page with a lot more information and tips on Windows 10.

How to Fix the "Password Incorrect"
Message in Cox email

I have written a step-by-step instruction sheet on how to fix this error.
  CLICK HERE to download it.

In-Home Computer Help

Sorry, I don't visit homes for computer help.  CLICK HERE for a listing of computer professionals who do.  Please support any who advertise in our community magazine - The Breeze

Two Tips From the Sun City Computer Guy

No one from Microsoft will ever call you or pop up a screen on your computer telling you your computer has a problem and offering to help you fix it.  It is a scam.  Restart your computer or hang up immediately.  Don't tell them anything. 

Lately, our residents have been getting a lot of computer viruses through e-mails from: FedEx, UPS, USPS, DHL, OnTrak, Walmart, and many others about a failed attempted package delivery.  These e-mails are fake.  These package delivery services will never contact you by e-mail.  Delete these e-mails without opening them. 

I Can't Connect to the Internet

If you get a "Page Cannot Be Displayed" error message, try another web page.  If the other page works, the problem is with that previous web page only.  Try it again.  If you get the same error again, try my Fix Internet Problems worksheet to fix a slow, crashing, or intermittent internet.